Month: December 2008

I had a great — great! I tell you — 30 second conversation with Ken Varnum (of RSS4Lib fame) that went something like this (much paraphrasing, obviously): B: You’re gonna have to fix that interface. The standard header won’t work. K: Well, no, we’re going leave it as it is. B: It’s not gonna work. K: We’ve decided to make it all consistent. B: OK, you can keep saying that, but I’m really, really smart and I say users are going to be confused. K: We’ve done user testing. They weren’t confused. And here’s our plan to see if they…